Sales Support Administrator
Description:
Confer with customers to provide information about products or services. Develop quotations for custom and outsourced products. Manage outsourced orders, working effectively with vendors. Lead problem-solving efforts. Contact customers to respond to inquiries or to notify them of claim investigation results. Oversee customer blanket orders. Provide training to members of customer service and sales teams. Communicate regularly with the Technical Sales organization, Regional Sales organization, and Production organization. Attend trainings or meetings to be informed of delays and product developments or changes. Conduct internal and external surveys as needed. Implement system functionality developments as currently unavailable or not in full use. Oversee active and inactive orders to identify error creating loss and low profit. o Serves as a backup for entering orders. o Serves as a backup for International Customer Service team. o Serves as backup for Daily Sales Calculations and communications. o Serves as backup for Customer Service Manager. o Test and implement ERP system functionality developments unavailable or not in use.
Skills:
Sales support, Administrative support, Sales, Order entry, ERP, B2B, Invoicing, Sap, Order processing, Salesforce, Sales administration, Troubleshooting, Ms office suite
Top Skills Details:
Sales support
Additional Skills & Qualifications:
Knowledge of and experience using CRM software (such as Salesforce) required 5 years of experience within Sales/ERP experience Four-year bachelor's degree required Must be fully proficient in MS Office Suite products
Experience Level:
Intermediate Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email [email protected] ( [email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.