Scheduling Coordinator – Ambulance Service – REMOTE

Mayo Clinic Remote
scheduling coordinator ambulance remote clinic scheduling ems patient care education people .net news report
March 5, 2023
Mayo Clinic
Rochester, MN


Why Mayo Clinic

Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description

The Scheduling/Staffing Coordinator develops, completes, and posts employee schedules according to department, location, and union guidelines (where applicable) which spans over 14 locations in multiple states. Maintains accurate and complete employee schedule records, including required certifications for direct patient care staff, availability of instructors for the Education Department Coordinates coordination of leaves of absence, including Medical, Military, Educational, Personal and intermittent. Ensures compliance for licensure of all employees, while also meeting minimum staffing requirements for community safety concerning 911 response needs. Identifies and coordinates staffing issues and effectively communicates information to appropriate staff. Coordinates and identifies coverage for employee absences to ensure sufficient staff is available for patient care on a 24-hour basis. Directly contacts staff through various formats to grant excused absences, communicate placement, and determine availability to work. Provides assistance in the development of scheduling and staffing policies and procedures. Facilitates student and Mayo Clinic staff ride along by working with area EMS programs and Mayo Clinic facilitators. Reviews and approves required student rider waiver forms and ensures contracts with EMS programs are up to date when scheduling ride along. Interacts professionally, works collaboratively, and effectively communicates with other Mayo Clinic Ambulance Service employees. Acquires and maintains current knowledge of the automated scheduling system and other computer applications. Uses appropriate problem-solving skills.


High school diploma or equivalent. Three years of EMS, scheduling, business, or education related experience.

Additional qualifications

Associate’s degree in Healthcare or Business preferred. Scheduling experience preferred. Must have computer experience and possess proficiency in technical office equipment (computer, printer, phone system, fax machine, scanning, etc.). Requires excellent application of grammar, punctuation, and English usage. Ability to prioritize and multi-task. Typing skill of 60 WPM and experience with various business software as well as proficiency in the Microsoft Office Suite of applications (Word, Excel, PowerPoint, etc.), and database experience preferred.

Exemption status


Compensation Detail

$21.21 – $30.11 / hour

Benefits eligible



Full Time

Hours / Pay period


Schedule details

Scheduled Monday – Friday normal business days. Work hours will be determined by the needs of the department.

Weekend schedule

No scheduled weekends



International Assignment


Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.


Tammy Pfeifer


As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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